Last Updated: March 14, 2026
At Samba Tree, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, create an account, place an order, or otherwise interact with our online store.
1. Who We Are
This website is operated by Samba Tree.
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:
Samba Tree
Email: care@sambatree.com
2. What Information We Collect
We may collect the following types of personal information:
Information You Provide to Us
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Account login details
- Order details
- Payment-related information
- Messages you send through contact forms, email, or customer support
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Referring website
- Pages viewed
- Date and time of visits
- Shopping cart activity
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer service and respond to inquiries
- Create and manage customer accounts
- Process payments
- Prevent fraud and improve site security
- Comply with tax, accounting, and legal obligations
- Improve our website, services, and customer experience
- Send marketing communications, where permitted by law or with your consent
4. Payments
We use third-party payment processors to handle payments made through our website. Depending on the payment method you choose at checkout, your payment information may be processed by providers such as Stripe, Square, or other payment service providers we use from time to time.
These providers may collect and process payment information, billing details, and transaction information in accordance with their own privacy policies.
Samba Tree does not store full credit card numbers on its own servers.
5. Orders and Accounts
When you place an order, we collect the information needed to process payment, ship products, communicate with you, and maintain transaction records.
If you create an account with Samba Tree, we store your account information so you can:
- Log in more easily
- View past orders
- Save account preferences
- Manage account details
We may also allow guest checkout, in which case we still collect the information necessary to process and fulfill your order.
6. Shipping and Fulfillment
To deliver your order, we may share relevant personal information with shipping carriers, fulfillment providers, dropshipping partners, or logistics services. This may include your:
- Name
- Shipping address
- Phone number
- Email address, where needed for delivery updates
7. Marketing Communications
If you subscribe to our mailing list or opt in to receive promotions, we may use your email address to send updates, offers, and news about Samba Tree.
You can unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link in the email, or
- Contacting us at [Insert Contact Email]
We will not send marketing emails where prohibited by law without your consent.
8. Cookies and Tracking Technologies
Samba Tree uses cookies and similar technologies to help operate the website and improve your experience.
These may include cookies used to:
- Keep items in your shopping cart
- Remember login sessions
- Save site preferences
- Measure website traffic and performance
- Support analytics and advertising tools
You can control cookies through your browser settings. Disabling some cookies may affect how the website functions.
These technologies my be powered by companies such as:
- Google Analytics
- Meta Pixel
- Google Ads
- Klaviyo
- Mailchimp
9. Who We Share Your Information With
We may share your personal information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping carriers
- Tax calculation services
- Website hosting providers
- Email marketing services
- Customer support platforms
- Analytics providers
- Fraud prevention and security services
- WooCommerce extensions and software integrations used by the store
We may also disclose information:
- To comply with legal obligations
- To respond to lawful requests from authorities
- To protect our rights, property, or safety
- In connection with a business transfer, merger, or sale
10. How Long We Keep Your Information
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing customer service
- Maintaining business and financial records
- Complying with tax, accounting, and legal obligations
- Resolving disputes
- Enforcing agreements
Order records may be retained for several years as required by law or for legitimate business purposes.
If you leave a review, comment, or create an account, that information may remain stored until it is deleted or no longer needed.
11. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy or export of your personal data
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To make a privacy request, contact us at [Insert Contact Email].
We may need to verify your identity before completing your request.
Please note that we may retain certain information where required by law or where we have a legitimate business need to do so.
12. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
- SSL/secure encryption
- Restricted administrative access
- Security monitoring
- Software updates
- Backup and recovery practices
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
13. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party tools and plugins. Those third parties have their own privacy practices, and Samba Tree is not responsible for their policies or content.
We encourage you to review the privacy policies of any third-party services you interact with.
14. Children’s Privacy
Samba Tree does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our website, please contact us so we can remove it.
If a different age applies under your local law, update this section accordingly.
15. International Users
If you access our website from outside the country where Samba Tree operates, your information may be transferred to and processed in a country with different data protection laws than your own.
By using our website, you acknowledge that your information may be transferred and processed in this way, where permitted by law.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.
Any updates will be posted on this page with a revised effective date.
17. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact:
Samba Tree
Email: care@sambatree.com